Privacy Policy – 877jili

1. Overview

This Privacy Policy describes how 877jili ("we", "our", "the Platform") collects, processes, stores, and protects the personal data of users ("you", "your") who register for or interact with the 877jili platform at 877jili.best.

We are committed to protecting the privacy and personal data of every Filipino player who trusts us with their information. This policy is written to be clear and understandable — it explains not just what data we collect, but the reasons behind each type of collection and the legal basis for processing it under Philippine law.

This Privacy Policy forms part of your overall agreement with 877jili, alongside the Terms and Conditions and Responsible Gaming policy. By registering an account or using the 877jili platform, you acknowledge that you have read and understood this policy.

2. Data Controller

877jili is the data controller for all personal data collected through the platform. As data controller, we are responsible for determining the purposes for which and the means by which your personal data is processed.

Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), 877jili is required to implement reasonable and appropriate organisational, physical, and technical measures to protect your personal data. We take this obligation seriously and maintain data protection standards across all parts of our operations.

For all data privacy enquiries, requests, or complaints, you can contact us through the details provided in Section 13 of this policy. We will acknowledge all data privacy requests within 72 hours and aim to resolve them within 15 business days in line with RA 10173 requirements.

3. Personal Data We Collect

3.1 Identity and Contact Information

When you register an account at 877jili, we collect your full legal name as it appears on your government-issued ID, your date of birth, your Philippine mobile number, and your email address. This information is required to create and verify your account, comply with Know Your Customer (KYC) regulations, and communicate with you about your account.

3.2 Identity Verification Documents

Before processing your first withdrawal or when required for KYC compliance, 877jili may request copies of identity documents — such as a Philippine national ID, passport, driver's licence, or SSS/GSIS card. We may also request proof of address and proof of payment method. These documents are processed and stored securely and used solely for verification purposes.

3.3 Financial and Transaction Data

877jili collects records of all financial transactions processed through the platform — including deposit amounts and timestamps, withdrawal requests, GCash or Maya account references (but not full account credentials), and betting and gaming activity. Transaction records are retained for regulatory compliance and audit purposes.

3.4 Technical and Device Data

When you access 877jili, we automatically collect technical information including your IP address, device type and operating system, browser type and version, screen resolution, and session timing data. This information is used for security monitoring, fraud prevention, and platform performance optimisation.

3.5 Usage and Behavioural Data

We collect data about how you interact with the 877jili platform — which games you play, how long your sessions are, which pages you visit, what promotions you view, and similar engagement metrics. This data helps us improve the platform experience and tailor it to what Filipino players actually want.

4. How We Collect Your Data

5. Why We Use Your Personal Data

877jili processes your personal data only for specific, legitimate purposes. We do not process data for purposes beyond those listed here without obtaining additional consent or establishing a separate legal basis.

5.1 Platform Operation

The primary purpose of data collection at 877jili is to operate the platform — creating and managing your account, processing bets and game sessions, handling deposits and withdrawals, and providing customer support. Without processing your personal data, we cannot offer you the service.

5.2 Legal and Regulatory Compliance

877jili is subject to Philippine gaming regulations and anti-money laundering laws. We are required by law to verify the identity of players, maintain transaction records, monitor for suspicious activity, and report certain transactions to regulatory authorities. These legal obligations form an independent legal basis for data processing separate from your consent.

5.3 Security and Fraud Prevention

We use technical data, transaction patterns, and account activity to detect and prevent fraud, account takeover, collusion, bonus abuse, and other activities that harm 877jili or other players. Security processing is a legitimate interest that we consider carefully balanced against your privacy rights.

5.4 Platform Improvement

Aggregated and anonymised usage data helps 877jili understand how Filipino players use the platform so we can improve features, fix problems, and prioritise development work. This processing uses data in a form that does not identify individual players.

5.5 Marketing Communications

Where you have opted in to receive marketing communications, 877jili may contact you with information about promotions, new games, and platform updates via email or SMS. You can opt out of marketing communications at any time by contacting our support team or following the unsubscribe link in any marketing email.

6. Who We Share Your Data With

877jili does not sell your personal data. We share data only in the following limited circumstances, each with appropriate data protection agreements in place:

6.1 Payment Processors

To process your GCash, Maya, bank transfer, or card transactions, 877jili shares necessary transaction data with licensed Philippine payment processors. These processors are bound by the same data protection standards under RA 10173 and their own regulatory requirements. We share only what is needed to complete your transaction.

6.2 Identity Verification Services

For KYC purposes, 877jili may use licensed third-party identity verification providers to confirm the authenticity of documents you submit. These providers process your data solely for verification and do not retain or use it for any other purpose.

6.3 Regulatory and Law Enforcement Authorities

877jili may be legally required to disclose your personal data to Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or courts when required by law, legal process, or valid regulatory request. We cannot refuse such disclosures when legally mandated.

6.4 Game Software Providers

Our game providers may receive limited technical data (such as session identifiers) necessary to operate their games on the 877jili platform. They do not receive your identity, contact, or financial information unless specifically required for a game feature you have opted into.

7. How Long We Keep Your Data

877jili retains personal data for as long as necessary to fulfil the purposes described in this policy and to comply with legal and regulatory obligations. The following retention periods apply as a general guide:

• Active account data — retained for the duration of your account and for five years following account closure, in line with Philippine AML record-keeping requirements.
• Transaction records — retained for a minimum of five years from the date of the transaction as required by the Anti-Money Laundering Act.
• KYC documents — retained for five years following account closure or the last relevant transaction, whichever is later.
• Customer support records — retained for two years from the date of the interaction.
• Technical and usage logs — retained for up to 12 months for security and fraud prevention purposes, then deleted or anonymised.
• Marketing preferences — retained until you withdraw consent or close your account.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised so it can no longer be associated with any individual. 877jili conducts periodic data audits to ensure retention practices remain appropriate and compliant.

8. How We Protect Your Data

Protecting your personal data is a core responsibility at 877jili. We implement a layered approach to data security that covers both technical and organisational measures:

8.1 Technical Security Measures

• SSL/TLS encryption — all data transmitted between your device and 877jili's servers is encrypted using current industry-standard protocols.
• Encrypted data storage — sensitive data, including identity documents and payment references, is stored in encrypted form in secure data centres.
• Access controls — access to personal data is restricted to 877jili staff who need it to perform their specific job functions. All access is logged and audited.
• Intrusion detection systems — 877jili operates continuous monitoring for unauthorised access attempts and unusual activity patterns.
• Two-factor authentication — 877jili offers and recommends two-factor authentication for all player accounts to protect against unauthorised access.

8.2 Organisational Security Measures

• All 877jili staff with access to personal data are trained on data privacy obligations under RA 10173 and internal security protocols.
• Third-party service providers who process data on our behalf are subject to contractual data protection obligations.
• 877jili conducts regular internal security reviews and responds to identified vulnerabilities promptly.

9. Cookies and Tracking Technologies

877jili uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and provide a better experience.

9.1 Types of Cookies We Use

• Essential cookies — required for the platform to function. These handle your login session, keep your cart or bet slip active, and maintain basic platform security. These cannot be disabled without breaking platform functionality.
• Preference cookies — remember settings you've chosen, such as your preferred language or display options, so you don't have to set them again each visit.
• Analytics cookies — help 877jili understand how players use the platform in aggregate. We use this data to identify performance issues and improve the experience. Analytics data is collected in anonymised or pseudonymised form.
• Security cookies — used for fraud detection and to identify suspicious login patterns or unusual account behaviour.

9.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to view, block, or delete cookies at any time. Note that disabling essential cookies will prevent some or all 877jili platform features from working correctly. Non-essential cookies can be disabled without affecting core platform functionality.

877jili does not use advertising or cross-site tracking cookies. We do not share cookie data with advertising networks or social media platforms.

10. Your Data Rights Under RA 10173

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 877jili. You can exercise any of these rights by contacting our Data Privacy team using the details in Section 13.

11. Minors and Age Restrictions

The 877jili platform is strictly for adults aged 21 and above in accordance with Philippine law. 877jili does not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have collected personal data from a minor, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe a minor has registered with 877jili, please contact our support team immediately at support@877jili.best.

877jili employs age verification procedures at registration and may request additional age confirmation at any point. Providing false information about your age to access the platform is a violation of our Terms and Conditions and may have legal consequences.

12. Changes to This Privacy Policy

877jili may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email or a prominent notice on the platform at least 7 days before the changes take effect.

The date at the top of this page reflects when the policy was last updated. Continued use of the 877jili platform following an update constitutes acceptance of the revised policy. If you disagree with any changes, you should stop using the platform and contact our support team to close your account and arrange a final withdrawal of your balance.

We encourage you to review this policy periodically to stay informed about how 877jili protects your information.

13. Contact Our Data Privacy Team

For all data privacy questions, requests, or complaints related to your personal data held by 877jili, please contact us using the following:

• Email: support@877jili.best (subject: "Data Privacy Request")
• Live Chat: Available 24/7 through your logged-in 877jili account — ask to be connected to the Data Privacy team
• Response time: All data privacy requests are acknowledged within 72 hours and resolved within 15 business days

For unresolved complaints, you have the right to escalate to the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for enforcing the Data Privacy Act. You can file a complaint at privacy.gov.ph — this is an external site outside 877jili's control, but your right to do so is protected under RA 10173.